About SIRENNET.COM
All merchandise sold on this site is new. SIRENNET.COM® does not sell used equipment.
SIRENNET.COM was developed to assist professionals throughout the U.S. in purchasing emergency vehicle equipment.
· Many products sold on this site require expertise in the automotive, mechanical and/or electrical disciplines for proper installation.
· All merchandise sold on this site is warranted by the manufacture, not by SIRENNET.COM.
· This web site is intended for adult commercial use only. Children under the age of 18 are not eligible to make purchases from this site.
· Contact us with questions at info@SIRENNET.COM
Legal
Conditions of Use
Welcome to www.sirennet.com. MCLE Corp., and its affiliates provide their services to you subject to the following conditions. If you visit or shop at MCLE Corp affiliated websites, you accept these conditions. Please read them carefully.
Copyright
The design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress or other intellectual properties owned, controlled, or licensed by SIRENNET or its subsidiaries and affiliates. Any use of the Contents without SIRENNET’s express written consent is strictly prohibited. THIS SITE IS REGISTERED WITH THE LIBRARY OF CONGRESS, AND THEREFORE IS ELIGIBLE FOR STATUTORY DAMAGES AND ATTORNEY’S FEES IN COURT ACTIONS ALONG WITH THE AWARD OF ACTUAL DAMAGES AND PROFITS. SIRENNET REGISTRATION NUMBER: 3688358. SIRENNET.COM REGISTRATION NUMBER: 2426654.
Restrictions on the Sale of Specific Products
Laws and codes regarding the use of emergency warning devices vary greatly within the United States. Some items are restricted in one jurisdiction and may not be in another. Selected products and color variations are restricted to Law Enforcement and Emergency Personnel only. When you place an order with us for a restricted item you are stating that you are authorized to make such a purchase and that you are in compliance with all local, state, and federal laws concerning the purchase and/or use of that product.
Oregon residents: State law prohibits the purchase of emergency warning equipment except amber lighting by non-authorized entities.
Restrictions of Sale
Laws and codes regarding the use of emergency warning devices vary greatly within the United States. Some items are restricted in one jurisdiction and may not be in another. Selected products and color variations are restricted to Law Enforcement and Emergency Personnel only. When you place an order with us for a restricted item you are stating that you are authorized to make such a purchase and that you are in compliance with all local, state, and federal laws concerning the purchase and/or use of that product.
Oregon residents: State law prohibits the purchase of emergency warning equipment except amber lighting by non-authorized entities.
Warranty
Just like our return policy, we make your warranty issue not an issue. Simply contact us at (888) 959-0911 or info@sirennet.com and we will make sure you get your defective product handled without stress and in a timely manner. In some instances, we may need to direct you to the manufacturer for your defective product, if this is the case please be aware that we are always here to help you in case you need us.
Please note that warranty repaired/replaced products do not have a renewed warranty period. For example, if your item has a 5 year warranty and you receive a replacement after 3 years, your replacement will have 2 years of warranty remaining.
Shipping
SIRENNET.COM ships via UPS, Pilot Airfreight and the US Postal Service.
Heavy and/or oversized items such as consoles, prisoner transport seats, screens, truck racks and traffic control devices will incur additional freight charges. Standard shipping charges do not apply to these items. In these cases, a sales representative will contact you with the actual freight charge for your order.
FREE SHIPPING: From time to time SIRENNET may offer free shipping promotions. We reserve the right to use an alternate shipping carrier than the labeled choice selected during checkout for any free shipping promotion.
WE WILL EXPORT ANYWHERE IN THE WORLD. For orders shipping outside of the United States of America, a sales representative will contact you with freight options and associated charges.
Returns, Exchanges and Special Order Items
Returns/Exchanges:
If we made an error in the ordering processes, we will do everything in our power to correct the mistake as efficiently as possible.
Please note that the following return and exchange policy applies only to retail customers who make purchases online through Sirennet.com.
If you don’t love what you purchased, don’t worry. Sirennet.com has a simple, hassle-free return policy. Simply contact us by email at info@sirennet.com to get a return merchandise authorization (RMA) number. All returned products must be in new condition and in the original packaging with all accompanying components. Products that are in a condition other than new will not be refunded. All orders, except those noted in the “Special-Orders and Custom-Built Products” section below, will be refunded or credited, less the original shipping charge and less a restocking fee, based on the following:
· 25% Restocking Fee - RMA request sent before 30 days from the date of shipping
Once a Return Merchandise Authorization is issued:
· RMAs will expire after 7 business days (product must be post-marked and shipped back during this time).
· We will send a copy of the refund receipt for your record.
· Please note that bank processing times vary.
Special-Orders and Custom-Built Products:
Because of the nature of these products, they are not returnable.
Please take all precautions when ordering and don’t hesitate to contact us with any questions you may have prior to ordering. We want you to be satisfied with your purchase!
Defective/Warranty Product:
While warranty issues and defects never happen at a convenient time, we strive to make the process hassle free as possible. Simply contact us at info@sirennet.com and we will make sure you get your defective product handled without stress and in a timely manner. In some instances, we may need to direct you to the manufacturer for your defective product. In any case, we will be here to help you through the process.
Terms of Sale
SIRENNET.COM RESERVES THE RIGHT NOT TO ACCEPT OR PROCESS ANY ORDER PLACED ON OUR WEBSITE.
By placing an order on this site you agree to release Sirennet.com from any and all liability associated with the use of the equipment purchased. In addition, you release Sirennet.com for any and all liability for the for the loss of use, loss of profit, inconvenience, property damage, personal injury or death arising out of breach of warranty, breach of contract, delay, negligence, strict tort liability or otherwise.
All international orders are sold "as is" and warranties are not covered beyond the boundaries of the 50 U.S. states.
*Special Order, or Custom items are not returnable unless the item is defective upon receipt. Defective strobe power supplies must be returned to the factory for repair.*
SIRENNET.COM will not issue credit on any equipment that has been installed, used or returned in a non-re-saleable condition.
Product Pricing
Some product pictures may be shown with additional options. All product dimensions are approximations; please see factory spec sheets for exact measurements. Prices shown are subject to change at any time. While we strive for accurate pricing sometimes errors can occur. In such cases we reserve the right to not honor pricing on typographical errors.
Please contact us for quotes on bulk purchases.
(See the "Request Quote link at the top of this page)
Privacy Policy Statement / Use of Information
SIRENNET.COM is committed to the security of our customers while they are visiting our online store. We endeavor to provide our customers with a simple means of purchasing via the Internet. The process of placing an order requires specific information (name, addresses, phone numbers, account numbers, credit cards) that ensures the order will be processed quickly and correctly.
When you provide either personal or departmental information, we will in no way give or sell that information to any outside company or individual for its use in marketing or solicitation. We will maintain the confidentiality of your information while using it to support your relationship with SIRENNET.COM. We hope to provide a site that provides quick and efficient information to fulfill our customer's needs. Our intention is to send e-mail, faxes, and catalogs only to those customers that wish to be notified of new products and pricing. If a customer wishes to be removed from these lists, you have the right at any time to discontinue these services.
The website offers the latest encryption technology so that any information transmitted via the Internet is fully protected. SIRENNET.COM has developed a comprehensive process to handle any questions that you may have with your online privacy. We also support the establishment of external programs for consumer recourse, such as the development of the Better Business Bureau (BBB) Online (BBB Online®).
Secure Shopping
SIRENNET.COM uses secure servers to protect your personal information. SIRENNET.COM supports industry standard encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it.